• FAQ

Frequently asked questions

Rafting and Sledging
Please bring your swimwear, towel and your sense of Adventure! We provide everything else you need to get down the river safely! Including: Wetsuits/Booties/PFDs and all other river equipment.
Guided tours of Mt Tarawera and Te Puia
Please wear sturdy walking shoes, bring a warm jacket (Woollen Hats in Winter) and a bottle of water.

YES – We offer a courtesy shuttle for all of our activities to and from central Rotorua accommodation and the Rotorua Information Centre.

If you prefer to drive to us:
Raft or Slegde Bookings @ 1135 Te Ngae Road, RD4 Tikitere, Rotorua 3074.
Mt Tarawera Bookings @ 1103 Hinemoa Street, Rotorua 3010.

We accept Master Card, Visa & Barter Card.

No not at all. Kaitiaki Adventures will give all the training required and will assist you throughout the trip.

No. We enter the river below the waterfall and sledge the Grade 3 section of the Kaituna River.

Yes. We offer a Raft & Sledge combo for $185 per person, and there are plenty of Guided Mt Tarawera hiking packages on offer.

Check out our Rotorua Combos website for awesome deals on activity packages in Rotorua.

Yes. We will have an adventure photographer take photos of your experience which will be available to view and purchase on completion of your trip.

In the summer months from October to March expect 17 to 22 degrees.
In the winter months from April to September expect 11 to 16 degrees.

Yes, depending on the size of your group we can offer a group discount. Please contact us directly to discuss the details.

Share your #KaitiakiAdventures pics with us

Diving head first into the weekend like… 😆🌊 Do something new this weekend and book an adventure with us! 👉 www.kaitiaki.co.nz .⁠ .⁠ . #chasingwaterfalls #tuteafalls #kaitiakiadventures #whitewaterrafting #whitewateradventures #adrenalinerush #kaitunariver #adventureofalifetime #thegreatoutdoors #raftingadventures #riverrafting #outdooradventures #rotoruaNZ #nzmustdo #nzadventures #newzealand #nz
That feeling when you reach the summit. ✅ Check out the 360 panoramic views! ⛰ We blend quality adventures with Maori culture for an experience you’ll never forget and its why we are regarded as one of the top must do Rotorua activities. 📷: @clairemae .⁠ .⁠ .⁠ #hikeit #maunga #mountain #mttarawera #mounttarawera #kaitiakiadventures #offthebeatentrack #neverstopexploring #adventureofalifetime #thegreatoutdoors #onceinalifetime #yolo #hiking #hikingnz #tramping #trampingnz #rotoruaNZ #northisland #nz #newzealand #nzmustdo #nztravels #travelnz #explorerotorua #rotoruaNZ
The weekend calls for an adventure up Mt Tarawera. 🇳🇿 Mt Tarawera is revered by local Maori and offers a unique adventure for those who come and explore it on a guided tour with Kaitiaki Adventures. ⛰ .⁠ .⁠ .⁠ #hikeit #maunga #mountain #mounttarawera #kaitiakiadventures #offthebeatentrack #neverstopexploring #adventureofalifetime #thegreatoutdoors #onceinalifetime #yolo #hiking #hikingnz #tramping #trampingnz #rotoruaNZ #northisland #nz #newzealand #nzmustdo #nztravels #travelnz #explorerotorua #rotoruaNZ
Must do NZ adventure. 🇳🇿 Cheers for the brilliant review Paul! ⭐️⭐️⭐️⭐️⭐️ “Do this trip - you won’t regret it! Definitely a 5 star trip! A great NZ experience which is really unique. We had such a knowledgeable guide in Ben and an excellent driver/guide in Dan. Communication from the company was awesome. Highly recommend this trip.” www.kaitiaki.co.nz .⁠ .⁠ .⁠ #hikeit #maunga #mountain #mounttarawera #kaitiakiadventures #offthebeatentrack #neverstopexploring #adventureofalifetime #thegreatoutdoors #onceinalifetime #yolo #hiking #hikingnz #tramping #trampingnz #rotoruaNZ #northisland #nz #newzealand #nzmustdo #nztravels #travelnz #explorerotorua #rotoruaNZ
Conquering the Kaituna with arms wide open. 👐😆 www.kaitiaki.co.nz⁠ 🍃 .⁠ .⁠ .⁠ #chasingwaterfalls #tuteafalls #kaitiakiadventures #whitewaterrafting #whitewateradventures #adrenalinerush #kaitunariver #adventureofalifetime #thegreatoutdoors #raftingadventures #riverrafting #outdooradventures #rotoruaNZ #nzmustdo #nzadventures #newzealand #nz
Shout out to our awesome guides for always going above and beyond for our customers.😁 “What a great tour!! Frank and Dan were great guides/storytellers/4WD drivers! We had a fantastic time walking around and into the craters that gave great views over Lake Tarawera and the surrounding countryside. We felt very safe and well guided by our two lovely guides.” www.kaitiaki.co.nz
Can’t beat the exhilarating feeling of scree running on Mt Tarawera. 🏃 You’ll probably have to empty your shoes after! 😆🥾 www.kaitiaki.co.nz
The view from the top of Mt Tarawera is unmatched. You have to see it to believe. 🥾🌿 #Kaitiaki #MtTarawera Book a guided tour: 👇 www.kaitiaki.co.nz/guided-tours/
Do something new New Zealand. 🇳🇿 Check out our video for 100% Pure New Zealand. 😎 #NZMustDo #DoSomethingNewNZ #Kaitiaki @purenewzealand
Take a helicopter ride to the top of Mt Tarawera followed by a guided crater walk. 🚁 A truly unique experience with epic views. ⛰️ Book online: www.kaitiaki.co.nz/guided-tours/
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