Your safety is our number one priority
Kaitiaki Adventures provides guides and equipment of the highest order to ensure safe and enjoyable world class experiences.
The awards are not just about excellence in business leadership, they’re about recognising QualmarkGOLD members who are enriching their operating environment through initiatives that support the sustainability of the business and their communities.
Kaitiaki Adventures is AdventureMark™ certified and registered as an approved Adventure Activity Operator. AdventureMark™ is a JAS-ANZ accredited and WorkSafe NZ approved Certification Body. This means our safety systems and procedures are independently audited to ensure we operate to the highest safety standards.
We pride ourselves on our safety culture which is driven by committed leaders and highly experienced, well trained team of outdoor adventure professionals.
Kaitiaki Adventures demonstrates an unparalleled safety culture.
Our rafts are purpose built Kaitiaki Adventures designed, high quality, New Zealand made rafts constructed by INCEPT MARINE
Kaitiaki Adventures carries a complete range of customer equipment in all sizes. All whitewater participants are provided with compulsory equipment including: NRS Type V PFD, Neoprene Boots & Pro-tech full cut hemet and optional weather dependant equipment such as: Wetsuits, Fleeces & Spray Jackets.
Every participant must complete land-based safety training before starting the activities. This involves a Guide lead demonstration introducing participants to their personal safety equipment, command training and emergency procedures. Once your Guide is confident that you understand how to remain safe at all times, the activity will commence.
The sport, nature and activity of Whitewater Rafting, Whitewater Sledging & Mt Tarawera Hiking activities involves a reasonably high level of inherent risk. The river & mountainous environments are continually changing. All Kaitiaki Adventures Guides are properly licensed and trained. All equipment is industry standard and well maintained. Participants are well informed and properly equipped before each activity. All participants assume the risks or damage while undertaking these activities. Kaitiaki Adventures endeavours to make all journeys as safe as possible. In order to do this we will ask each participant to complete a disclosure document and provide information relation to health, physicality, impairments and water preparedness.
All participants & Guides hold the right to refuse rafting/sledging or hiking at any time before or during each activity with no discriminatory action taken.
For more information or to get a copy of our Risk Disclosure information please email firstname.lastname@example.org
Kaitiaki Adventures is a Covid clean operation, we have strict measures in place to mitigate the spread of infection. To help stop the spread of Covid19. We may ask questions and require evidence of a vaccination passport during the checkin process and/or on-site.
Some activities will have restricted access during different Government Alert Levels. If you are unsure about whether your chosen activity is effected, please contact us.
Provisions for booking cancelation, rescheduling & refunds are in place if you cannot attend due to Covid19 restrictions. Evidence of this may be required.
Rotorua is currently in ORANGE Traffic Light settings. Kaitiaki Adventures has conducted a robust Risk Assessment, we have procedures in place to minimise the spread of Covid19 and the following vaccine passport requirements in place until 30/12/2021:
- Rafting – No vaccine passport required
- Sledging – Vaccine passport required
- Mt Tarawera – No vaccine passport required
Should you have any concerns about the vaccination requirements in place, please contact us directly to discuss, our staff are working hard to accommodate any special requests.
Still have questions? Check out our FAQ page or contact us below