• Booking Terms and Conditions

Booking & Website Terms and Conditions

 

Both Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures and any Agent (including their respective employees, agents, officers and directors) exclude, to the fullest extent possible under law, all and any liability for any loss, damage or injury (whether direct or indirect or consequential, however arising) suffered by the Guest or any person associated with the Guest in relation to the booked activity. All activities have elements of risk and all guests undertaking any Activity do so voluntarily and at their own risk. To the extent permitted by applicable laws, all warranties, representations and implied terms are also excluded. Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures reserves all rights to cancel any Activity at its discretion for (but not limited to) any of the following reasons: a) waterway, road or weather conditions; b) lack of numbers participating in the Activity; c) unsuitability of Guest(s) due to reasons such as age, ill health, poor fitness, intoxication or any other reasons rendering a Guest unsuitable or unfit to participate in the Activity; d) any other circumstances which are beyond the reasonable control of the Operator. All Guests agree to adhere to any instructions in relation to the Activity from Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures at all time.

Disclaimer

The information in this website is general in nature only. Although the information in this website is believed to be accurate, no liability (whether as a result of negligence or otherwise) is accepted for any loss of any kind that may arise from actions based on the contents of this website.

Trademark

The trademarks, logos, and service marks (“Marks”) displayed in this web are the property of Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures or other third parties. You are not permitted to use the Marks without the prior written consent of Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures or such third party that may own the Marks. The Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures logo are trademarks of Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures.

Governing law

By accessing this Site, you and Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures agree that all matters relating to your access to, or use of, this web shall be governed by the statutes and laws of New Zealand, without regard to the conflicts of laws principles thereof. You and Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures also agree and hereby submit to the exclusive personal jurisdiction and venue of the Supreme Court of Auckland with respect to such matters.

Pricing

This website contains price information. The price advertised may not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand, we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed. So if you purchase on this website, you will always be charged the equivalent in New Zealand dollars at the bank exchange rate of the day.

Language

It is the express wish of the parties that the Terms of Use and all related webs have been drawn up in English.

Security of your Personal Information

Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.

Use of Cookies

To ensure we are publishing content customers need and want, Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures collects aggregated site-visitation statistics using cookies. We do not track individuals’ use of the site. We use this information as a tool to compile statistics about users who are visiting the Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures website. We do not use this technology to access your personally identifiable information. We do not share tracking information outside ofRotorua Raft & Sledge Limited t/a Kaitiaki Adventures.

Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures Statement of Privacy

Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures is committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. In the case of online bookings and enquiry form submission we collect your personal information, and this statement of privacy explains data collection and use in those situations.

Your Personal Information

No credit card information is stored by us and we are Payment Card Industry Data Security Standard (PCI) compliant. When making a booking, your reservation is secure as soon as you complete the final step in the booking process.

Use of your Personal Information

We use your personal information for two purposes:

* To allow you to book online

* To allow you to participate in Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures competitions.

Keeping your Personal Information safe

When you register, or otherwise give us personal information, Rotorua Raft & Sledge Limited t/a Kaitiaki Adventures will not share that information with third parties without your permission. It will only be used for the purposes stated above.

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